We are committed to protecting the privacy of our clients.
This webpage may be updated regularly to ensure it is up to date. We recommend you check this page to ensure you are happy with any changes to our policy. The policy set out below is effective from May 2020.
If at any point you have further questions on how we handle our information internally, please contact firstname.lastname@example.org
Details you provide us with about yourself and/or company will be held on our system for informative purposes, customer support and to facilitate order processing. We collect client contact information from trade account applications forms, email correspondence, posted or telephone enquiries on our goods and services, or if contact details are exchanged in person. An individual’s contact data will be stored alongside any previous order history.
This information may contain:
Personal contact information - name, delivery or billing address, email address, contact phone numbers, professional title.
Information regarding our products/services - details about products or services you have purchased/ enquired about.
Information history - previous orders, payments against previous orders, credit history.
Professional Details – Information you provide when applying for employment.
We will only ever share your information with third parties such as our delivery services, suppliers or installers with your prior consent.
Where we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).
RETENTION OF DATA
Personal data will only be held for a period where there remains a legitimate purpose for its retention. After the expiration of that period, the data will be securely deleted.
We intend to send you relevant information regarding updates on our new collections, projects and events. These emails are infrequent, and we hope are appropriately judged to contain valuable content of interest for our clients and contacts. If at any point you would like to us to stop sending you communications, please email us at email@example.com or click unsubscribe at the bottom of our emails.
To protect your personal information, we take all reasonable legal, technical and organisational measures and precautions within our sphere of responsibility, as well as following industry best practices; to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
LINKS TO OTHER WEBSITES
CONTROLLING YOUR PERSONAL INFORMATION
Alongside the opportunity to unsubscribe from marketing/promotional emails, clients can also request to have all personal data removed from our system. This is to be requested in writing in order to acknowledge authenticity, to firstname.lastname@example.org
We commit to never passing on your personal information to third parties unless we are required to do so by law.